Europcar Australia Reviews

At europcar.com.au, there are various rental options available. For instance, the myEuropcar Car Subscription offers inclusive pricing, flexible additions, and the ability to cancel at any time. The subscription starts from $859 per month. There are also special offers such as up to 25% off on electric car rentals and up to 20% off on autumn getaways. For those looking to rent vans or trucks, Europcar provides a range of options with cost efficiency and flexibility. In Sydney, the latest prices for Europcar car hire range from $46/day for economy and mini cars, $48/day for compact cars, $75/day for full-size SUVs and premium cars, and $92/day for full-size cars. Please note that these prices may vary and it's recommended to check the website for the most current rates and deals.

To book a rental at Europcar.com.au, follow these steps:

1. Visit the Europcar website.
2. Select the date and time for pick up and drop off.
3. Choose the desired vehicle.
4. Provide the Reservation Number or Europcar card to the Europcar Agent.
5. Review the Booking elements with the Agent and update if needed.
6. Show your Driving Licence & Passport.
7. Provide your Means of Payment.
8. Sign the Rental Agreement and Country Terms & Conditions.
9. Check the Vehicle Condition before leaving the car park.

Remember, the car can be dropped off at any Europcar station, regardless of where it was collected from.

Europcar.com.au offers a variety of products and services to cater to different customer needs. The popular ones include:

• Deliver & Collect: This service allows customers to have their hire car delivered to their home, office, or hotel. It can be used for van hire and is available on all hire car categories. There are minimum booking periods for urgent car hire.

• Long-Term Solutions: This service offers great car hire rates for a month or longer. It comes with no long-term contract, no deposit required, no penalty for early contract termination, no servicing fees, insurance or maintenance costs, and 24/7 roadside assistance. There's also a DuoFlex option for access to 2 different vehicles each month.

• One Way: This service allows customers to collect their rental car in one location and leave it at another. It's a flexible way to rent a car for a single journey.

• Online Check-in: This is a fast way to collect your rental car.

• Mobile Services: Europcar's mobile solutions include an app for iPhone, iPad, and Android devices, and a mobile site at m.europcar.com. These offer functionalities like a fast booking process, branch locator, and the ability to modify or cancel bookings at any time.

The payment methods accepted by europcar.com.au include credit cards, Europcar charge cards, vouchers, and cash. However, the accepted payment methods may vary depending on the type of vehicle rented. For online payments using a credit or debit card, the customer needs to provide their invoice/reference number and a Visa or Mastercard. Payments can also be made over the phone by calling the provided customer service number. Please ensure the correct invoice/reference number is provided when making a payment.

Europcar.com.au has a detailed return policy. Customers may return their vehicle when the Europcar station is closed if the location has an out of hours return facility. This may incur a fee and the vehicle remains the customer's responsibility until it has been checked by a Europcar Representative. If a customer returns their vehicle and is due a refund, the time taken for issuing refunds varies. For credit card payments, any refunds due will be processed the next working day after the rental agreement has been closed. For cash and cheque payments, refunds will be refunded in cheque form from Head Office in Melbourne, which can take up to 10 working days. If the car is returned more than 1 minute over 29 minutes late from the agreed time of return in the booking, a full day's rental is applied. Customers are also advised to check the condition of the vehicle prior to leaving the keys at the counter. Vehicles are supplied with a full tank of fuel and should be returned with a full tank, unless the full-tank option was purchased at check-out. Otherwise, Europcar will charge for missing fuel at the end of the rental. As for the shipping policy, Europcar does not appear to have one as they are a car rental service and do not ship products.